Policies

Approved rules, clearly marked pending items.

This page avoids presenting any owner-pending policy as final.

Current for this implementation

Approved policies

Approved

Quote review

Requests require review. They are not automatically approved or converted into orders.

Approved

Full payment

After quote and design approval, full payment is required before garments or materials are purchased or production begins, unless the owner approves a specific exception in writing.

Approved

No customer pickup

Customers do not pick up orders at the private studio. Options are coordinated local delivery or carrier shipping.

Approved

Address privacy

The residential and private-studio address is not displayed on the public interface.

Not published as final rules

Pending policies

These topics require Wilson Ariza's definition and approval before becoming public terms.

Pending

Prices, taxes, fees, and order minimums

Pending

Turnaround times and rush requests

Pending

Cancellations, changes, and refunds

Pending

Shipping charges, carriers, risk, and claims

Pending

Rules for customer-supplied garments

Pending

Data retention and complete privacy notice